Terms and Conditions

Terms and Conditions

This page (together with the documents referred to on it) sets out the terms and conditions under which we provide the courses (“courses”) listed on our website practicalimplantolog.com (“the site”). Please read these terms and conditions carefully before booking any courses from the site. You should understand that by booking any of our courses (“course booking”), you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

Practical Implantology Academy (PIA) Courses operate a policy for service regarding bookings:

The course:


Course fee

The course fee for Cohort [number] is £13,800.00.

Payment terms


A deposit of £1,800.00 is required to secure your place on the course, with the remainder paid over four months at a rate of £3,000.00 per month. If you book within four months of the start of the course then all fees must be paid within one week of the course start date.

It is important to note that attendance on the surgical module in Cairo will not be possible unless fees are fully paid up as above

Single payment

Payment made in one single payment in advance will attract a 5% discount, so fees payable will then be £13,110.

Cancellation & Refunds

In the event of cancellations these must be sent by email to faiza@practicalimplantology.com

  1. For cancellation of bookings more than 4 weeks before the start date of the first module, there will be a full refund.
  2. For cancellation of bookings less than 4 weeks before the start date of the first module there will be no refund of the £1800 deposit if it is not possible to find a replacement delegate to fill your place. The balance of fees paid more than the deposit will be refunded less our transaction costs to PayPal / credit card / payment portals.
  3. If you cancel your place on the course once the course has started and you have attended the first day, there is no refund as the place cannot then be refilled.
  4. Failure to attend the course without notice on day ONE OF MODULE 1 will be treated as late cancellation with no refund.
  5. Where the possibility of a late cancellation has been pre-informed to PIA then these conditions will not apply.
  6. No refund will be given even in the event of a positive test result of Covid-19 as self-isolation mandates are no longer legal requirements.
  7. Where there are genuine and extenuating reasons for late cancellations of the course or non-attendance then we will as far as possible attempt to rebook you on a later cohort at no further cost. This is subject to agreement and confirmation by the PI faculty.
  8. If there are extenuating circumstances regarding your inability to attend individual days of the course, then we will attempt to provide this teaching on an individual basis and / or allow you to attend the same missed day on a later cohort at no extra cost.
  9. To cancel a course booking, you must inform us in writing to let us know of your decision to cancel the contract by emailing faiza@practicalimplantology.com
  10. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event you will not incur any fees because of this reimbursement. Any refund given will have payment fees incurred by PI deducted e.g. PayPal or credit card fees.
  11. It is NOT our intention to cause financial difficulty but you will understand that by the time the course starts significant organisation has taken place and costs incurred.


Any disputes or confirmations regarding bookings will only be confirmed via faiza@practicalimplantology.com
Conversations via text, WhatsApp or Instagram regarding bookings will need to be confirmed via email after.

Event Cancellation & Refunds

In the unlikely event that a course is cancelled/date altered by the course Directors, refund of the corresponding dates/credit/ free rearrangement will be offered to the delegate.

This page (together with the documents referred to on it) sets out the terms and conditions under which we provide the courses listed on our website www.practicalimplantology.com.

Please read these terms and conditions carefully before booking any courses from the site. You should understand that by booking any of our courses, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1.Information about us

1.1 our website is www.practicalimplantology.com

1.2 Our main business address is 1 Oriel Court, 106 The green, Twickenham, Middlesex, TW25AG

1.3 Our registered business name is Practical Implantology Academy Ltd

2.Your status

You will enter a contract to purchase a course from us.

3.How the contract is formed between you and us

3.1 Your booking is a request to us to reserve a place for you on a course with a specific start date and duration, including any optional extras such as seminar or accommodation choices chosen by you. All bookings are subject to acceptance by us. After placing an order, you will receive an email or letter from us acknowledging that we have received and accept your order (the “order confirmation”). The order confirmation shall include a copy of these terms and conditions (“the contract”). The contract will only be formed when we send you the order confirmation.

3.2 The contract will relate only to those courses and chosen course options which we have confirmed we will provide in the order confirmation. The value of the contract will be the sum of the tuition fee and any course options.

3.3 You warrant that all information provided to us by you for the purposes of the contract is complete and accurate.

4.Instalment policy and instalment fee

4.1 For certain courses you may choose at the time you make your course booking either to pay the course fee in full or to pay by instalments.

4.2 If you choose to pay by instalments, the due date for subsequent payments and any refunds due if you choose to withdraw from the course, are set out in our payment information and refund policy.

5.Price and payment

5.1 The course fee will be as quoted on our website at the time of order and confirmed by us to you in writing. We reserve the right to correct cases of obvious error.

5.2 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation.

5.3 It is always possible that, despite our best efforts, some of the courses or course options listed on our website may be incorrectly priced. If the correct price for a course or a course option is higher than the price stated on our website, we will normally, at our discretion, contact you to either correct payment or cancel your order and confirm to you such cancellation. Any price paid will be refunded to you, but we shall have no liability to you beyond the price paid.

5.4 We are under no obligation to book you on a course at the incorrect (lower) price, even after we have sent you an order confirmation.,

5.5 You will be responsible for paying us the course fee unless you cancel your course booking within the period of eligibility for a refund or within our refund policy as set out in our payment information and refunds policy.

6.Our liability and intellectual property

6.1 Our liability for losses you suffer because of us breaking this agreement is strictly limited to the course fee you paid.

6.2 We are not responsible for indirect losses which happen as a side-effect of the main loss or damage including but not limited to:

Loss of income or revenue

Loss of business

Loss of profits or contracts

Loss of anticipated savings

Loss of data,

6.3 Nothing in these terms and conditions shall give you any right or other licence to use copy or otherwise use or exploit in any way any intellectual property contained in the content of any course provided to you in accordance with these terms and conditions, unless expressly specified prior to order.

7.Written communications

7.1 When using our website, you accept that communication with us will be mainly electronic and Messaging App. We will contact you by email or provide you with information by posting notices on WhatsApp platform. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

8.Events outside our control

8.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (force majeure event).

8.2 A force majeure event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes (without limitation) the following:

Strikes or other industrial action.

Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

Impossibility of the use of public or private telecommunications networks.

The acts, decrees, legislation, regulations, or restrictions of any government.

Disease outbreaks such as the recent Covid pandemic.

8.3 Our performance under any contract is deemed to be suspended for the period that the force majeure event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the force majeure event to a close or to find a solution by which our obligations under the contract may be performed despite the force majeure event.

9.Our right to vary these terms and conditions

9.1 We have the right to revise and amend these terms and conditions from time to time.

9.2 You will be subject to the policies and terms and conditions in force at the time that you order from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

10.Overseas Candidates

Overseas candidates are welcome to apply for our course.

We can supply letter of support to the effect that a qualified overseas dentist wishes to attend our course in the UK. However, we cannot provide any further advice, documentation, or assistance with respect to obtaining a UK entry visa.

Overseas dentists are not under any circumstances permitted to examine, advise, or treat a patient in the UK. However, treatment of patients in Cairo on the surgical component will be permitted if your registration with the dental authorities in your own country and Egypt allows this.

11.Information you provide to us.

11.1 You confirm that you are a qualified dentist licenced with the relevant body in your qualifying country. Dentists working in the UK must be registered with the General Dental Council (GDC).

11.2 Please inform us of any restrictions that have been placed upon your work by the GDC or your other licencing body

11.2 You confirm that you have appropriate professional indemnity.

11.3 We must receive copies of certificates referred to here above. 

Last updated:05 Feb 2024

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