Terms and Conditions


Practical Implantology Academy (PIA) Courses operate a policy for service regarding bookings:


Payment is required in full at point of course purchase. However, if payment is being made in instalments, these need to be completed no later than a week prior to the start of the Cairo surgical module.

The course fee is £13,800.00.

Payment Terms

Payment made in one single payment will attract a 5% discount.


A deposit of £1,800.00 is required to secure your place on the course, with the remainder paid over four months at a rate of £3,000.00 per month. If you book within four months of the start of the course, then all fees have to be paid within one week of the course start date. It is important to note that no surgery will be possible in Cairo unless fees are fully paid up as above is required in full at point of course purchase. However, if payment is being made in instalments, these need to be completed no later than a week prior to the start of the Cairo surgical module.
It is important to note that no surgery will be possible in Cairo unless fees are fully paid up as above.

Cancellation & Refunds

In the event of cancellations these must be sent by email to faiza@practicalimplantology.com

For cancellation of bookings more than 4 weeks before the start date of the first module, there will be a full refund.

For cancellation of bookings less than 4 weeks before the start date of the first module there will be no refund of the £1800 deposit as it is not be possible to fill your place.

If you would like to cancel your place on the course once the course has started and you have attended the first day, there is a no refund policy as the place cannot then be filled.

Failure to attend the course on the day ONE OF MODULE 1 will be treated as late cancellation. No refund will be given even in the event of a positive test result of Covid-19 as self-isolation mandates are no longer legal requirements.

For rearrangement (of what), there is no charge if given more than 4 weeks notice prior to the first course date. If notice is given after this point then there will be a 10% admin fee charged.

Where there are genuine and extenuating reasons for late cancellations of the course or non attendance then we will as far as possible attempt to rebook you on a later cohort at no further cost. This is subject to aggreement and confirmation by the PI Faculty.

If there are extenuating circumstances regarding your inability to attend the course then we will attempt to provide this teaching on  an individual basis and / or allow you to attend  the same missed day on a later cohort at no extra cost.

To cancel a course booking, you must inform us in writing to  let us know of your decision to cancel the contract by emailing faiza@practicalimplantology.com

We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. Any refund given will have payment fees ins=curred by PI deducted eg PayPal or credit card fees.


Any disputes or confirmations regarding bookings will only be confirmed via faiza@practicalimplantology.com
Conversations via text, WhatsApp or Instagram regarding bookings will need to be confirmed via email after.

Event Cancellation & Refunds

In the unlikely event that a course is cancelled/date altered by the course leads, refund of the corresponding dates/credit/ free rearrangement will be offered to the delegate.

This page (together with the documents referred to on it) sets out the terms and conditions under which we provide the courses (“courses”) listed on our website practicalimplantolog.com (“the site”). Please read these terms and conditions carefully before booking any courses from the site. You should understand that by booking any of our courses (“course booking”), you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1. Information about us

1.1 our website is  www.practicalimplantolog.com 

1.2 Our main business address is 1 Oriel Court, 106 The green, Twickenham, Middlesex, TW2 5AG

1.3 Our registered business name is Practical Implantology Academy Ltd

2. Your status

You will enter into a contract to purchase a course from us

3. How the contract is formed between you and us

3.1 Your booking is a request to us to reserve a place for you on a course with a specific start date (“course start date”) and duration, including any optional extras such as seminar or accommodation choices (“course options”) chosen by you. All bookings are subject to acceptance by us. After placing an order, you will receive an email or letter from us acknowledging that we have received and accept your order (the “order confirmation”). The order confirmation shall include a copy of these terms and conditions (“the contract”). The contract will only be formed when we send you the order confirmation.

3.2 The contract will relate only to those courses and chosen course options which we have confirmed we will provide in the order confirmation. The value of the contract will be the sum of the tuition fee and any course options (“the course fee”).

3.3 You warrant that all information provided to us by you for the purposes of the contract is complete and accurate.

4. Instalment policy and instalment fee

4.1 For certain courses you may choose at the time you make your course booking either to pay the course fee in full or to pay by instalments.

4.2 If you choose to pay by instalments, the due date for subsequent payments and any refunds due if you choose to withdraw from the course, are set out in our fee information and refund policy.

5. Price and payment

5.1 The course fee will be as quoted on our site at the time of order and confirmed by us to you in writing. We reserve the right to correct cases of obvious error. These prices, where applicable, are exclusive of UK VAT.

5.2 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation.

5.3 It is always possible that, despite our best efforts, some of the courses or course options listed on our site may be incorrectly priced. If the correct price for a course or a course option is higher than the price stated on our site, we will normally, at our discretion, contact you to either correct payment or cancel your order and confirm to you such cancellation. Any price paid will be refunded to you but we shall have no liability to you beyond the price paid.

5.4 We are under no obligation to book you on a course at the incorrect (lower) price, even after we have sent you an order confirmation.,

5.5 You will be responsible for paying us the course fee unless you cancel your course booking within the period of eligibility for a refund as in Clause 6.2, or within our refund policy as set out in our fee information and refunds policy.

5.6 Payment by you via our site must be by  bank transfer. You may contact our Admissions Team if you wish to pay the course fee by another method.

6. Cancellation of course booking

6.1 You may cancel a course booking at any time.

6.2 If you are acting as a consumer, and you cancel the course booking within 14 calendar days of receiving your order confirmation without giving any reason, you are entitled to a full refund of the price paid. If you are not acting as a consumer, the normal refund policy provisions shall apply.

6.3 Cancellations and refunds in circumstances outside those described in Clause 6.2, and/or following the expiry of the 14-day cancellation period, are subject to the terms and conditions as set out in our fee information and refund policy. For the avoidance of doubt, the cancellation period will expire after 14 days from the date of the order confirmation.

6.4 To cancel a course booking, you must inform us in writing to let us know of your decision to cancel the contract by emailing hello@practicalimplantology.com.   It is sufficient for you to send your communication concerning exercising the right to cancel before the cancellation period has expired.

6.5 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event you will not incur any fees as a result of this reimbursement.

6.6 If you requested to begin performance of the contract during the cancellation period (i.e. if the course commences during the 14 day cancellation period or if you access the course materials via our online course spaces (i.e. via our virtual learning environment), you shall pay us an amount which is in proportion to what has been performed up until you have communicated to us your cancellation from this contract, in comparison to full coverage of the contract.

6.7 Express request to start the services within the cancellation period – if you wish to start our services during the cancellation period, you must make an express request to do so in writing, e.g. email. If you subsequently decide to cancel the contract, you will be liable to pay us an amount that is in proportion to the services performed until you have communicated your decision to cancel, in comparison to full coverage of the contract.

6.8 You will not have the right to cancel a contract where the services have been fully performed.

7. Our refunds policy and cancellation by us

7.1 We reserve the right to cancel a course by giving you notice in writing in accordance with Clause 9, at any time up to the day before the course start date. If we cancel a course before the course start date, you will be eligible for a full refund of the course fee. We may also offer a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price. You are strongly advised to take out insurance against cancellation if your travel costs are likely to be substantial.

7.2 We will process any refund due to you as soon as possible and, in any case, within 14 days of the day you give notice of cancellation. The refund will be made using the same method of payment that you originally used to make your course booking unless otherwise expressly agreed with you. In any event you will not incur any fees as a result of this reimbursement.

7.3 We will make all reasonable efforts to deliver the course as outlined on our site and in any brochure or published material. However, we reserve the right to:

  1. Alter the timetable, location or presenters specified for a course; and
  2. Make reasonable amendments to the content and syllabus of a course, when necessary.

7.4 We reserve the right to cancel your course booking in our absolute discretion, and refund all fees paid by you, irrespective of whether the course itself is to proceed, without any further liability on our part.

7.5 We also reserve the right to exclude you from any course after its commencement if in our absolute discretion we consider that you are impeding the provision of the course or other of our activities, or your presence is bringing or threatening to bring the Academy or any part of it or its subsidiaries into disrepute. In these circumstances we will refund all fees paid by you but will have no further liability to you in respect of such termination or exclusion.

8. Our liability and intellectual property

8.1 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the course fee you paid.

8.3 We are not responsible for indirect losses which happen as a side-effect of the main loss or damage including but not limited to:

  1. Loss of income or revenue
  2. Loss of business
  3. Loss of profits or contracts
  4. Loss of anticipated savings
  5. Loss of data, or
  6. Waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise provided that this Clause 8.3 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of Clause 8.1 or 8.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (f) inclusive of this Clause 8.3.

8.4 Nothing in these terms and conditions shall give you any right or other licence to use copy or otherwise use or exploit in any way any intellectual property contained in the content of any course provided to you in accordance with these terms and conditions, unless expressly specified prior to order.

9. Written communications

9.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

10. Notices

10.1 All notices given by you to us must be given to Faculty of Practical Implantology Academy.  We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in Clause 9. Notice will be deemed received and properly served immediately 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

11. Transfer of rights and obligations

11.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

11.2 You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

11.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

12. Events outside our control

12.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (force majeure event).

12.2 A force majeure event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

  1. Strikes, lock-outs or other industrial action.
  2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  5. Impossibility of the use of public or private telecommunications networks.
  6. The acts, decrees, legislation, regulations or restrictions of any government.
  7. Disease outbreaks such as the recent Covid pandemic.

12.3 Our performance under any contract is deemed to be suspended for the period that the force majeure event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the force majeure event to a close or to find a solution by which our obligations under the contract may be performed despite the force majeure event.

13. Waiver

13.1 If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

13.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

13.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Clause 9.

14. Severability

14.1 If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

15. Entire agreement

15.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

15.2 We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.

15.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

16. Our right to vary these terms and conditions

16.1 We have the right to revise and amend these terms and conditions from time to time.

16.2 You will be subject to the policies and terms and conditions in force at the time that you order from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

17. Law and jurisdiction

17.1 Contracts for the purchase of courses through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

18. Overseas Candidates

Overseas candidates are welcome to apply for our course.

We are able to supply letter of support to the effect that a qualified overseas dentist wishes to attend our course in the UK.

However, we cannot provide any further advice, documentation, or assistance with respect to obtaining a UK entry visa.

Overseas dentist are not under any circumstances permitted to examine, advise or treat a patient in the UK. However, treatment of patients in Cairo on the surgical component will be permitted as long as your registration with the dental authorities in your own country and Egypt allows this.


Last updated:12 07 2023